How do I claim a bonus at TokekWin? +
The claim method varies by promo. Most bonuses are claimed directly through the deposit form by selecting your preferred promo. Certain event promos like Win-Share and Spaceman are claimed via WhatsApp or Live Chat. Always read the terms of each promo before claiming.
Can I claim more than one promo at the same time? +
It depends on the promo. Slot and casino welcome bonuses cannot be combined with other promos in the same game category. However, cashback bonuses can be stacked across different categories (e.g. slot cashback + sportsbook cashback simultaneously). Always read each promo's terms for clarity.
What is turnover/rollover and how is it calculated? +
Turnover (or rollover) is the total wagering amount required before you can withdraw a bonus. Example: Deposit IDR 1,000,000 + Bonus IDR 1,000,000 with 28× rollover = you must wager a total of IDR 56,000,000 before the bonus funds can be withdrawn. This is a standard requirement in the online casino industry.
When is cashback credited to my account? +
Weekly cashback bonuses (slots, casino, sportsbook) and daily turnover bonuses are automatically credited every Monday between 05:00–15:00 WIB. No manual claim is needed — bonuses go directly to your game balance.
Are there promos for long-standing members? +
Yes. The 0.4% Daily Turnover Bonus and Lifetime Referral are designed for active long-term members. The Sultan VIP Membership program (Silver, Gold, Platinum) is also available for members with larger deposits, offering exclusive withdrawal bonuses and priority processing.
How do I earn a referral bonus? +
Get your referral link from TokekWin, share it with friends, and ask them to register using your link. Every week, you'll earn 0.2% of their total turnover as long as at least 1 downline is active. Bonuses are automatically credited every Monday afternoon.